Climb off the mandatory activation TRAIn

On November 29, 2022, the Telecom Regulatory Authority of India (TRAI) released a consultation paper titled ‘Consultation Paper on Introduction of Calling Name Presentation (CNAP) in Telecommunication Networks’, wherein a proposal for the introduction of CNAP in India was floated. As per the CNAP proposal, the information of a caller would be provided to the receiver, thus giving the consumer the right to make an informed choice as to whether to take the call or not. Robocalls (automated calls used to dupe consumers financially), spam calls (unsolicited marketing calls that bypass the do-not-disturb feature), and fraudulent calls may aim to obtain details of bank accounts or OTPs with an aim to defraud consumers. Further, there is a concern that without the CNAP facility, the Calling Line Identification Presentation (CLIP) service does not provide enough information for consumers to trust that a call is genuine. As a result, even genuine calls are going unanswered, resulting in missed opportunities for both the caller and the receiver.

This is a companion discussion topic for the original entry at