The recently proposed changes to the e-commerce rules, seek to usher in a stricter framework to ensure consumer protection against unfair trade practices of e-commerce companies. However, in a bid to create a more robust compliance mechanism, the rules run the risk of creating greater fault lines in India’s e-commerce industry through increased compliance burdens and broad gauge definitions. Read our submission to the Department of Consumer Affairs on on the proposed amendments to Consumer Protection (E-Commerce) Rules, 2020.
This is a companion discussion topic for the original entry at https://internetfreedom.in/e-commerce-rules-amendments-protects-consumers-but-lacks-clarity/